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No need to Reopen Closed or Resolved Tickets

Dear Teachers, 

Once a ticket or chat is marked Resolved on your "My tickets" , please refrain from re-opening this. The ticket will stay closed and support won't be able to see this. 

What you can do instead is create a new ticket or new chat and reference the previous ticket number you want to review. 



Thank you for your cooperation! 

51Talk Support Team