Having audio and/or video issues on QQ?
Adjust QQ's settings
1. Open Settings window
*Click the gear icon on your QQ main menu
2. Settings window
*Click Audio and Video Tab
*Choose your headset on the drop down list.
3. Testing your Audio
*Click the test buttons to check if your audio and microphone are working.
*Audio Out – you should be able to hear yourself once you speak through your microphone.
*Audio In – You should hear the sample notification sound of QQ.
4. Checking your Video Settings
*Choose your camera from the drop down list
*Click the test button to check if your camera is working
For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)