Please submit a ticket for fees concerns.
We will respond to your Fees Concerns tickets in 24 to 48 hours. Please DO NOT submit duplicate tickets.
Follow up with your concerns after 48 hours if you have not received any reply on your email address or on "My Tickets" on the Support Portal (top right of the page) . Please make sure you attach all necessary screenshots and documentation in the ticket. Thank you for your patience and understanding.