Audio and Video Settings

Having audio and video issues?
Adjust your AC's audio and video settings.

1. Click Settings button

2. Select headset as audio device
        *Go to Speakers Tab then select your headset on the Current audio device


        *Click Play button to test headset speakers

*You should hear a ringing sound

       *Go to Microphone tab then select your headset on the drop down list

          *You should be able to hear yourself

3. Select webcam as video device
        *Go to Video tab then select your webcam on the drop down list

        *Click OK

For any concern/assistance, start a chat session with our support team by clicking the chat button at the bottom of this page. Technical Helpdesk is online from 08:00-22:30 Beijing Time (UTC+8:00)