Having audio and video issues?
Adjust your Skype's settings.
1. Adjust Audio and Video Settings
*Click Tools on the Menu Bar then select Options
2. Select headset as device for Skype
*Under General, click Audio Settings tab
*Select your headset on the drop down list on both Microphone and Speakers
3. Check video
*Under General, click Video Settings
*Wait for your video to load.
4. What to do if Video does not work
Using external camera:
*Close video settings; re-plug your camera; then check video settings again.
*If still not loading, check if working on other apps.
*If not working on other app, webcam may be defective. Use another webcam.
Using internal camera:
*Check on other apps if video is loading.
*If not loading on other apps, have your computer checked by local technician.
Note: You may disable all other installed camera. Use this link on how to: http://support.51talk.com/838734-Disabling-Webcam-Installed
5. Check audio and video
*Conduct echo test
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