Skype Audio and Video Settings

Having audio and video issues?
Adjust your Skype's settings.
 

1. Adjust Audio and Video Settings
        *Click Tools on the Menu Bar then select Options

        

2. Select headset as device for Skype
        *Under General, click Audio Settings tab

        

        *Select your headset on the drop down list on both Microphone and Speakers
        *Click Save

3. Check video
        *Under General, click Video Settings

        

        *Wait for your video to load.

4. What to do if Video does not work

        Using external camera:
          *Close video settings; re-plug your camera; then check video settings again.
          *If still not loading, check if working on other apps.
          *If not working on other app, webcam may be defective. Use another webcam.

        Using internal camera:
          *Check on other apps if video is loading.
          *If not loading on other apps, have your computer checked by local technician.

          Note: You may disable all other installed camera. Use this link on how to: http://support.51talk.com/838734-Disabling-Webcam-Installed

5. Check audio and video
        *Conduct echo test

        



For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)
Downloadable file: