Are you unable to add your student?
Being offline may be the reason.
1. Error Message:
Translation: You are offline now, please go online and use ‘search’ function.
2. Show/display QQ Main Menu – double-click QQ icon on your taskbar
**Colored QQ icon means online.
**Black and white QQ icon means offline
3. Check if QQ Status is online
**Green circle with check mark mean QQ is online
For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)