Skype Articles

Skype Account Suspended Issue

Skype Account Suspended Issue This issue usually happens to newly given skype accounts created from Microsoft live. To activate suspended accounts you must do the following steps. * Log in with Web Skype using this link Link: http://web.skype.com (https://login.skype.com/login?client_id=578134&redirect_uri=https%3A%2F%2Fweb.skype.com%2F) * Once you are on the log in page. Enter your skype ID and password then click “Sign in”. * Once you enter your Skype ID, the page wil...

Installing Skype Failed: code 1638

Installing Skype Failed: code 1638 This happens when a skype uninstallation was unsuccessful, there are some registry files left that is preventing skype from updating or reinstalling. You will not be able to find skype on the list of your programs, so there wouldn't be an option to uninstall it. Screenshot: Solution: - Download Skype msi installer on this link Link: http://www.skype.com/go/getskype-msi - Once downloaded, right click on the file and click “Install” - Skype wi...

Cannot find or load Microsoft Installer (Skype Issue)

Cannot find or load Microsoft Installer (Skype Issue) Error Message: Workaround: 1.) Uninstall Skype on your PC. If skype is already removed on your PC, you may proceed to step 2. - Go to Control panel > Programs and Features - Under programs and features, look for the skype application and then click it and click Uninstall ( see image below for reference) 2.) After uninstalling skype, restart your PC. 3.) After restarting, download this lower version of skype link: http://tin...

Skype Audio and Video Settings

Having audio and video issues? Adjust your Skype's settings. 1. Adjust Audio and Video Settings *Click Tools on the Menu Bar then select Options 2. Select headset as device for Skype *Under General, click Audio Settings tab *Select your headset on the drop down list on both Microphone and Speakers *Click Save 3. Check video *Under General, click Video Settings *Wait for your video to load. 4. What to do if Video does not work Using external camera: *Close video setting...