QQ Articles

QQ Biz Installation Error / Fatal Error

QQ Biz Installation Error / Fatal Error Error Message: - This fatal error occurs because the antivirus is blocking the "kbqsvc.exe" file that is needed to install biz QQ. - What you need to do is to check your antivirus' blocked and allowed files or the quarantine. Then look for the "kbqsvc.exe" file the allow or unblock it so the installation would be successful. Sample screenshots from WEBROOT antivirus: - Allow or unblock the said file - then you may now install biz QQ ag...

How to Check QQ BIZ Version

How to Check QQ BIZ Version Steps: 1.) Click the QQ Biz icon below your QQ Biz home screen. (see image below) 2.) Then go to "help" and click the QQEIM option at the bottom. (see image below) 3.) You will now see the version of your QQ Biz. _For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)_

QQ Bug Report Error

QQ Bug Report Error How to fix QQ when you are getting this Bug report error and then being logged out from QQ. _Screenshot of the error:_ Work around: * Go to the installation folder of your QQ application. To do this, do a right click on the shortcut icon of your QQ and choose “Open File Location”. * Then once you are on the installation folder, look for the file “bugreport” then delete it. (see image below for reference) * You may now open the QQ app again! ...

Chinese QQ Installation

Need to install Chinese QQ? Follow these steps: 1. Download the installer Website Link: http://im.qq.com/pcqq/ *Click the blue button to download the application **You may use this direct download link: http://dldir1.qq.com/qqfile/qq/QQ8.2/17724/QQ8.2.exe 2. Open the application *Once download is finished, click the downloaded app to run. 3. Starting the installation *Click on the blue button as shown in the image below. 4. Installation Process *Wait for the whole pr...

Chinese QQ - Log in Error

Unable to log in to QQ? You may be already online. 1. Error Message *Translation: Account is already logged in 2. Show/display QQ Main Menu *Double-click QQ icon on your taskbar to display the main menu. **Colored QQ icon means online. **Black and white QQ icon means offline _For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)_ _Downloadable file:_

Chinese QQ - Unable to add student - Offline Status

Are you unable to add your student? Being offline may be the reason. 1. Error Message: Translation: You are offline now, please go online and use ‘search’ function. 2. Show/display QQ Main Menu – double-click QQ icon on your taskbar **Colored QQ icon means online. **Black and white QQ icon means offline 3. Check if QQ Status is online **Green circle with check mark mean QQ is online _For any technical concern/assistance, start a chat session with us by clicking the chat bu...

Chinese QQ - Unable to add student - Student already a contact

Are you unable to add your student? Your student may be on your contact list 1. Error Message 2. Show/display QQ Main Menu – double-click QQ icon on your taskbar 3. Search student on your contact list _For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)_ _Downloadable file:_

Chinese QQ - Audio and Video Settings

Having audio and/or video issues on QQ? Adjust QQ's settings 1. Open Settings window *Click the gear icon on your QQ main menu 2. Settings window *Click Audio and Video Tab *Choose your headset on the drop down list. 3. Testing your Audio *Click the test buttons to check if your audio and microphone are working. *Audio Out – you should be able to hear yourself once you speak through your microphone. *Audio In – You should hear the sample notification sound of QQ. 4. C...

Frozen Account

Cannot log in to QQ? Your account might be frozen. 1. Error Message: 2. Account is frozen What to Do: *Send a report to your support admins – support admins will provide temporary account to use during lesson _For any technical concern/assistance, start a chat session with us by clicking the chat button at the bottom of this page. We are online from 08:00-23:00 Beijing Time (UTC+8:00)_ _Downloadable file:_