Clear Cache and Cookies

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1. Open browser history settings – Google Chrome
        *Click Customize and control Google Chrome button

        

        *Open History page

        

        *Click Clear browsing data button

        

        *Place a check mark on all options. Choose “the beginning of time” on the drop down then click Clear browsing data button

        

        *Wait for the whole process to finish then reload your browser.

2. Open browser history settings – Mozilla Firefox
        *Click Open menu button then click History

        

        *Click Clear Recent History

        

        *Select “Everything” on the drop down. Place a check mark on the highlighted list then click Clear Now button.

        

        *Wait for the whole process to finish then reload your browser.

 


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