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Mar 21, 2016
Teacher Nugget Ace wrote
I can't see what's written behind the box the online chat support, even if I click close, nothing happens. It just show's up the tab for our queries.
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17 Answers
Mar 21, 2016
Teacher Leslie wrote
The page is very slow to load.
Dec 18, 2016
Teacher Nebres wrote
I can't enter mypage. 2 lessons are late already
Dec 18, 2016
LS-Zel agent wrote
Hi teacher Nebres, we are currently receiving multiple issues on MyPage and AC, please bear with us as we are currently investigating this with our developers. Thank you.
Dec 18, 2016
LS-Zel agent wrote
Kindly save the ticket for reference if you will have dispute due to this error.

Sincerely,
Zel

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Apr 10, 2017
Teacher Brian Sam wrote
Why can't I log in to Mypage? Am I the only teacher experiencing this problem right now?
Apr 10, 2017
System wrote
This ticket has been resolved. Please do not chat or message us through a resolved ticket as it will not be visible in our queue. You may start a new chat by clicking the chat bubble at the Support Portal Landing Page.
Apr 23, 2017
Teacher Benj Garry wrote
Hi, I forgot to take a screenshot on the speed test.
What will happen to my appeal?
I have about 3 same cases already.

Benjamin
Apr 29, 2017
Teacher Rose Sherry - HBT wrote
help me I have a class and I cannot hear my student but she can hear me.
May 11, 2017
51Talk Support Team agent wrote
This ticket has been resolved. Please do not chat or message us through a resolved ticket as it will not be visible in our queue. You may start a new chat by clicking the chat bubble at the Support Portal Landing Page.
May 12, 2017
Teacher Cristina Tony wrote
sometimes i don't open my page. i just open ac and conduct the class. if ac doesn't work i go to qq or skype.
May 12, 2017
System wrote
This ticket has been resolved. Please do not chat or message us through a resolved ticket as it will not be visible in our queue. You may start a new chat by clicking the chat bubble at the Support Portal Landing Page.
Jun 21, 2017
Teacher Jeelyn wrote
My student at 2000 has a problem with her equipment. Audio wasn't good. She's using her phone to have the class.
Jul 25, 2017
Belle Melissa wrote
i can't access mypage
Jul 25, 2017
System wrote
This ticket has been resolved. Please do not chat or message us through a resolved ticket as it will not be visible in our queue. You may start a new chat by clicking the chat bubble at the Support Portal Landing Page.
Jul 28, 2017
Anonymous wrote
my teachers name is Dianne france
Aug 01, 2017
Teacher Zanda wrote
Can you give me the updated version installer of AC teach? I have a new computer and it takes forever for the old version to update
Aug 01, 2017
System wrote
This ticket has been resolved. Please do not chat or message us through a resolved ticket as it will not be visible in our queue. You may start a new chat by clicking the chat bubble at the Support Portal Landing Page.