Mar 21, 2016
Teacher Gracia wrote
On this same day that this site started...
--- AC stopped working properly
--- and the support wasn't helpful at all. 2 Tickets and on the third one they were already offline (It was just 11PM!!!)
--- I've missed classes and can't even download lessons anymore.
--- The phone numbers we used to call are now also unavailable.
I wasted a lot of time and effort only to get penalized with absences which isn't even my fault.
BRING BACK THE SKYPE SUPPORT and TEAM LESSON SUPPORT CALL LINES! (mobile)
and
BRING BACK THE OLD PROPERLY FUNCTIONING AC! (AC 2.0)
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Mar 21, 2016
Teacher Paul Ren - HBT wrote
I agree with you Teacher. It is best we integrate AC, Lesson Support, Techsupport and AC in one website. More efficient, less clutter. With another website up some teachers's computer and internet may not be able to compensate to all of these websites up.

My response time is getting and longer longer than before ...20 minutes!!!