AC Articles

How to turn off AC Proxy

Go to AC Login Page and click Set Proxy ---> click the slider button to turn the proxy off then click OK try to log in again.

Audio and Video Settings

Having audio and video issues? Adjust your AC's audio and video settings. 1. Click Settings button 2. Select headset as audio device *Go to Speakers Tab then select your headset on the Current audio device *Click Play button to test headset speakers _*You should hear a ringing sound_ *Go to Microphone tab then select your headset on the drop down list _*You should be able to hear yourself_ 3. Select webcam as video device *Go to Video tab then select your webcam on the...

Uninstall/Reinstall AC

Having errors in AC? Reinstalling is one of the solution. 1. Make sure that your current AC is properly closed and not running. 2. Open Run Command Window. 3. Open Control Panel *Type: _appwiz.cpl_ *Click OK 4. Uninstall AC *On the Programs and Features window, locate AC *Right-click on AC then click Uninstall/Change 5. AC Uninstaller Package *Click the Proceed to uninstall button 6. Un-installation Process *Wait for the process to finish 7. Uninstall Comple...

Kill AC Task

Kill AC Task 1.) Download "kill AC Task" file using this link http://tinyurl.com/kill-AC-task (http://tinyurl.com/kill-AC-task) The file looks like this: 2.) After downloading, right click on the "kill AC Task" file and choose "run as admin". 3.) Once you run the file, you will see this black screen. Then just press any key. 4.) After pressing any key the black screen will close. 5.) You may now Open AC and log in again. _For any concern/assistance, start a chat session with o...

Manually Kill Task for AC

Manually Kill Task for AC * Right click on the blank part of your task bar then select “Start Task Manager”. * Or you may just press CTRL+ALT+DELETE on your keyboard then also select “Start Task Manager” * Go to the “Applications” tab and look for “51talk AC” that is running. Then do a right click on the AC icon. * When options pops out after doing the right click, choose “Go To Process” (see screenshots below) * Under the “Processes” tab look for “ACTalk.exe *32” ...