I can't see what's written behind the box the online chat support, even if I click close, nothing happens. It just show's up the tab for our queries. The page is very slow to load. I can't enter mypage. 2 lessons are late already
Hi teacher Nebres, we are currently receiving multiple issues on MyPage and AC, please bear with us as we are currently investigating this with our developers. Thank you. Kindly save the ticket for reference if you will have dispute due to this error.
Aug 01 (6 months ago)
MyPage Log In
Recently, before we can access MyPage at the beginning of each day, we have to have our image captured before we can enter. However, there are particular days that teachers are not teaching and just want to access Mypage. Like for checking schedules, opening up slots etc. And with this new feature, it was not made possible to use and access with our mobile phone. Not unless we log in with our laptop first thing in the morning. This change was a little convenient for us. I hope that you can take ...
Jun 19 (8 months ago)
unfair and unethical penalty points???
I think that the complaint problem should be investigated before deciding to add the complaint onto a teacher's profile, and before deducting that -.5 point from their score. I received my very first complaint from a cranky parent today, and it automatically showed on my score, which affects my future bookings, because other students/parents can see that. The matter wasn't even looked into beforehand. And I didn't even do anything wrong. I think that the penalty points are kind of unfair, becaus...
May 10 (9 months ago)
ALL TOOLS=ONE WEBSITE and ALL SUPPORT Concerns
As everybody is experiencing the problem with the new Support system, it is becoming INEFFICIENT. Lots of angry Teachers. DISADVANTAGES: 1. Long queue. 2. No human touch. 3. No Support Experience (Same with Customer Service Level Experience) 4. It does slow down other teacher's computers because of bandwidth and additional use of the cpu RAM. Suggestion/Resolution: 1. Skype - For LIVE speaking Lesson Support, Tech Support, Coach and Fees. 2. AC, Ladesk Lesson Support, Ladesk Tech Support,Ladesk ...
Mar 21, 2016
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